Job Description

We are seeking an Accounting Specialist to join our Central Billing and Accounts Receivable team. The responsibilities for this role include daily bank deposit reconciliation and reporting, payment processing/cash application, claims processing (directly or through portals), collection and reconciliation of unpaid invoices, and serving as the primary point of contact between retailers, Third-Party Distribution Partners (3DPs), and Key Account Managers (KAMs). Additional duties involve reviewing daily invoice and purchase order error log analyses and implementing necessary corrections, setting up new SKU maintenance, managing user access extensions/setups, providing internal and external customer service, collaborating with IT to address system issues and testing, and acting as a liaison on matters related to Central Billing and Accounts Receivable.

Areas that play to your strengths

All the responsibilities we'll trust you with:

• Processing retailer payments to third-party distribution partner accounts, involving high transaction volume and record count, as well as performing exceptions analysis within time-sensitive deadlines.

  Conducting daily cash reconciliation for depository accounts and updating/maintaining the Treasury schedule. This includes tracking deduction data, submitting it to Accounts Payable (A/P), and ensuring replenishment payment processing is completed.

  Researching and resolving disputes related to unpaid or short-paid invoices through email communication with retail Accounts Payable (A/P) teams or via web portal. Regularly monitoring claim repayment progress and providing periodic status reports to stakeholders.

  Managing error resolution, offering advisory support, and handling the processing of invoices and purchase orders.

  Experience in consolidated/centralized shared back-office operations is a plus.

  Participating in special projects as assigned.

• Monitor Accounts Receivable (A/R) aging reports for Direct Ship customers to ensure timely collections and minimize overdue invoice balances.

  Initiate collection efforts and follow up via email or phone as needed.

  Collaborate with and provide guidance to stakeholders such as Sales, Operations, IT, and Accounting teams by sharing updates regarding payment delays, collection challenges, overdue invoices, etc.

  Perform daily bank reconciliation and A/R cash application, which includes clearing invoices, processing deductions for shortages or damages, notifying the Trade Finance team, and collecting debit memos when required.

  Track tax-related information and retrieve supporting documentation for Bottle Deposit payments.

  Respond to email correspondence and serve as the primary point of contact (POC) for inquiries from Direct Ship or third-party Distributors.

  Collect, review, and set up new customer documentation in the ERP system.

  Handle special projects as assigned.

EXPERIENCE

Your areas of knowledge and expertise

that matter most for this role:

• 5+ years of experience in accounts receivable with a focus on cash application and dispute claims submission/management.
• Solid understanding of fundamental accounting concepts.
• Customer service experience, including making and receiving phone calls and responding to both internal and external emails.
• Familiarity with the Order-to-Cash process, both manual and EDI-based (e.g., 850, 810, 820 file types), as well as their purposes and interfaces.
• Experience working with large ERP systems such as SAP and Oracle is required.
• Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
• Strong written and verbal communication skills, with an emphasis on handling extensive email correspondence.
• Excellent analytical skills, multitasking ability, and attention to detail.
• While an associate's degree in accounting is preferred, it is not mandatory; relevant experience is highly valued.

• Travel 0-10%
• Permanent
• Benefits eligible

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