Customer Service Representative (Remote) Job at Rooted Talent Solutions, Stockbridge, GA

MlBmdFp0N0lKaFJCWlBEN29zVFczbzdZd3c9PQ==
  • Rooted Talent Solutions
  • Stockbridge, GA

Job Description

About Us
We are seeking motivated and dependable individuals to join our customer service team. Our representatives play an important role in delivering excellent support to customers while enjoying the flexibility of remote work.

Position Overview
As a Customer Service Representative, you will handle inbound calls, emails, and/or chats from customers. You’ll assist with questions, resolve issues, and provide product or service information in a professional and friendly manner.

Key Responsibilities

  • Answer and manage customer inquiries via phone, email, and chat.
  • Provide accurate information about products, services, or policies.
  • Assist with troubleshooting, billing, or account-related questions.
  • Record and update customer interactions in the system.
  • Maintain a positive and professional attitude with every customer.
  • Meet performance expectations, including quality, accuracy, and efficiency.

Qualifications

  • Previous customer service experience is a plus, but not required.
  • Strong communication and problem-solving skills.
  • Ability to type and navigate computer systems efficiently.
  • Self-motivated and able to work independently.
  • High-speed internet connection and reliable computer/headset required.

Schedule & Pay

  • Flexible scheduling options are available.
  • Pay is biweekly on the 1st and 15th of each month.
  • Compensation is discussed during the interview process and varies by client program.

Why Join Us

  • 100% remote work from home.
  • Opportunity to choose your own schedule in 30-minute increments.
  • Gain valuable experience with leading companies across various industries.
  • Growth opportunities for reliable and high-performing team members.

Job Tags

Remote work, Flexible hours,

Similar Jobs

Tri-State Enterprises, Inc.

Warehouse Associate - Shipping Job at Tri-State Enterprises, Inc.

 ...Collaborate with warehouse staff, drivers, and supervisors to ensure orders are shipped accurately and on schedule. Assist with unloading, receiving, and storing incoming shipments as needed. Follow all safety protocols when handling heavy or hazardous materials.... 

S2B Inc.

Graphic Designer / Photographer - Automotive Aftermarket Parts Job at S2B Inc.

 ...for a creative individual who is also a true automotive enthusiast. This is your chance to combine a passion for cars with professional photography and design, shaping how our products are presented to customers worldwide. Job Description: We are seeking a full-... 

California State University, San Bernardino

Department of Mathematics - Teaching Associate (TA) - Pool Job at California State University, San Bernardino

 ...Department of Mathematics - Teaching Associate (TA) - Pool California State University, San Bernardino Job no: 545902 Work type...  ...apply. JOB SUMMARY New TAs will teach at least one section of Math 1402 (Preparation for Calculus A), with some exceptions. Other... 

Cennox

Legal Assistant and Licensing Administrator Job at Cennox

 ...are seeking a highly organized, proactive, and detail-oriented Legal Assistant and Licensing Administrator to provide comprehensive support...  ...communication and problem-solving skills, capable of working independently and collaboratively within a fast-paced environment... 

Western Arizona Council of Governments

Executive Director Job at Western Arizona Council of Governments

 ...Executive Director Yuma, Arizona Salary: negotiable, plus excellent benefits Western Arizona Council of Governments (WACOG) is a...  ...three (3) years of experience serving as an Executive Director, Interim Executive Director, or Deputy Director The first review...