Job Description

Exciting opportunity to join the "new" Springhill Suites by Marriott Eau Claire as our Housekeeping Manager. This position is a key part of the management team and is responsible for overseeing all aspects of the housekeeping department to ensure the cleanliness and overall presentation of the hotel. Competitive Benefit Package

• 401(k) 5% Match
• Health & Dental Insurance
• Employee discount
• Generous Paid time off

Responsibilities:

• Hiring, training, and onboarding new housekeeping staff, including room attendants, laundry staff, and public area cleaners.
• Creating and managing staff schedules to ensure adequate coverage, especially during peak hours and special events.
• Conducting performance reviews, providing feedback, and addressing any disciplinary issues.
• Motivating and leading the housekeeping team to maintain high standards of cleanliness and guest satisfaction.
• Conducting regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and proper maintenance.
• Overseeing the inventory of cleaning supplies, linens, and guest amenities, and placing orders as needed.
• Managing the housekeeping budget, controlling expenses, and identifying cost-saving opportunities.
• Ensuring that all cleaning equipment is in good working condition and arranging for repairs as needed.
• Enforce safety and sanitation protocols, including proper handling of cleaning chemicals and waste disposal.
• Responding to guest requests and resolving any housekeeping-related complaints promptly and efficiently.
• Collaborating with other hotel departments, such as front desk, maintenance, and food and beverage, to ensure seamless operations and guest satisfaction.
• Attending hotel leadership meetings, reporting on department performance, and communicating any issues or concerns.
• Keeping accurate records of room cleaning, maintenance requests, and inventory levels.

Qualifications:

• Prior housekeeping leadership experience required.
• Prior hotel experience preferred.
• Marriott experience is ideal but not required.

About Company: Brand New Property located next to the Sonnentag Center! SpringHill Suites by Marriott Eau Claire is offering accommodations in Eau Claire. The property is located 1.6 miles from the University of Wisconsin-Eau Claire, 23 miles from the Colfax Railroad Museum, and 24 miles from the University of Wisconsin-Stout.

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