Inside Sales Representative Job at Swissbit, Westford, MA

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  • Swissbit
  • Westford, MA

Job Description

A Swissbit more you.

Swissbit AG is the leading European manufacturer of storage, security, and embedded IoT solutions for demanding applications. With our unique combination of storage expertise, embedded IoT know-how, and advanced packaging technology, we help customers securely store and protect data in Industrial Automation, NetCom, Automotive, Medical, and IoT. Our products are developed and manufactured in Germany, ensuring long-term availability, reliability, and highest quality.

Swissbit NA Inc. is growing – and we’d love you to join our team!

Your mission

As our Inside Sales Representative , you’ll be the central hub of our sales activities. You’ll manage the entire sales cycle, act as the first point of contact for our international customers, and ensure smooth collaboration across teams. With your strong communication skills and independent working style, you’ll play a key role in our success story.

Exciting tasks are waiting for you

  • Collaborate with Regional Sales / Key Account Managers to assess customer demand (Forecast Management) and prepare compelling offers – and proactively follow up on them.

  • Act as the central interface between Supply Chain, Product Management, Finance, and customers – coordinating processes and ensuring smooth communication.

  • Use Salesforce daily for accurate order entry, forecasting, and customer data management.

  • Establish first contact with potential customers – proactively identifying opportunities and building relationships.

  • Be the go-to person for our customers, handling their requests quickly, professionally, and with empathy.

Your profile

  • Completed commercial training and/or a degree in Business, Sales, or a related field with 1–3 years’ experience in an international environment.

  • Communicative and customer-oriented mindset – you enjoy connecting with people and supporting them.

  • Proactive, independent, and reliable personality with a flair for teamwork.

  • Creative problem-solver who likes to bring in fresh ideas.

  • Passion for technology and innovation – eager to learn and grow with us.

  • Proficient in MS Office; Salesforce experience is a plus.

What we can offer you

  • Motivated and supportive team with open communication and flat hierarchies.

  • Modern hybrid work environment (1 day per week onsite in Westford, the rest remote).

  • Flexibility, responsibility, and the chance to make an impact.

  • A role where your ideas and personality really count.

  • Be part of shaping the future of secure industrial memory and IoT solutions.

About us

Swissbit AG is the leading European manufacturer of storage, security and embedded IoT solutions for demanding applications. Swissbit combines its unique competences in storage and embedded IoT technology with its advanced packaging know how. This expertise allows our customers to reliably store and protect data in industrial, NetCom, automotive, medical and fiscal applications as well as across the Internet of Things (IoT). Swissbit develops and manufactures real industrial storage and security products “Made in Germany” with long-term availability, high reliability and custom optimization.

Swissbit was founded in 2001 and has offices in Switzerland, Germany, USA, Japan and Taiwan. Swissbit owns the registered trademarks Swissbit and Hyperstone.

Job Tags

Full time, Part time, Remote work, 1 day per week,

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