Job Description

Position Description:  The Production Manager’s Mission is to coordinate the on-time and on-budget completion of builds according to the initial job files and any addenda or changes made during the time the job is open. The Production Manager (PM) does this by updating Job Files and the records within, and through timely and accurate communication with Sales, Accounts Receivable, and Quality Control internally, and with Crews, Vendors, and Homeowners externally.

• Draft up plans and pull permits for additions , garages , windows, roofs and siding.
• Drop materials and start builds within 14 days of receiving job file.
• Meet concrete guys and make sure they are putting the footings in the right place.
• Order 811 diggers hotline and surveys
• Schedule and build material delivery, dumpster delivery, and crew for build start date.
• Group jobs geographically for best efficiency of QCJ and Subs.
• Schedule all trades.
• Notify (by phone call or email), homeowner, Sales Rep and QC of material drop, dumpster delivery and build schedule.
• Hire and manage crews and verify references and insurance for any new crews.
• Schedule QC to inspect trades - every trade needs to be inspected.
• Resolve problem repair issues.
• Work closely with home owners to ensure a smooth project.
• Lead pre-construction meeting for commercial and large residential builds.
• Contact homeowner at the end of each trade to ensure satisfaction prior to moving forward with additional trades.
• Verify that subcontractor pay requests and/or charge/hold slips are accurate prior to sending to APM for payments.
• Check all labor and material bills against pre-cap prior to sending them to AP. Any bills that are five (5) percent over pre-cap need to be investigated prior to approval.
• Red ink all material/labor bills.
• Work closely with sales during build projects.
• When the job is complete, call homeowner to ensure that the job the work was done to their satisfaction. Once you verified that job is complete, contact AR who will notify the Sales Rep that the job is complete to begin the collection procedures.
• Manage fleet/vehicle maintenance. Scheduling and Communication.
• Must read scope of work and clearly understand what work is being done on each job. If there are any questions regarding the scope, PM must call sales rep prior to calling HO to answer questions.
• Within twenty-four (24) hours of receiving the job file, PM must call property owner letting them know that their job file has been received in our production department. During this phone call, PM should set expectations with HO, review scope of work to make sure it is accurate, and discuss a start date that is convenient for the HO.
• Per the scope of work, all trades listed should be scheduled within 1 week of each other. Trades must be scheduled as follows:
  • Roof coordinate/scheduled at same time.
  • Exterior repairs.
  • Miscellaneous trades (paint, interior, etc.).
• PM must call property owner two (2) days prior to work commencing, i.e. material drop.
• Any delays in scheduling must be communicated with both HO and sales rep.
• After trade is completed, PM must have QC verify the work is complete, in addition to calling the HO after each trade.
• PM must confirm HO is satisfied after QC submits final inspection report. If there is any punch-out work to be done, this must be scheduled within 24 hours of receiving Problem Repair Report or speaking to HO. Quality Control Inspectors and Runners
• Any issues in the field MUST go through PM each day.
• PM must hold an early morning meeting each day, prior to QCs going into field. It is the PM’s responsibility to strategically give an itinerary to each QC of their daily schedule. QCs must check-in with PM upon arrival and departure of each job site.
• If QCs have a need in field, QC must call PM regarding what they need, and then the PM must call the runner or supplier to get materials needed.
• PM should visit a minimum of 2 completed jobs each week to ensure all work has been completed and QCs are doing their job in the field. Subs and Bids
• For any Specialty Roofs, PM must get a minimum of two (2) bids on each file.
• PM is responsible for coordinating one (1) subcontractor meeting per month in the office to discuss OSHA safety, rules and regulations. QCs must be in attendance during this meeting.
• PM should be interviewing new subcontractors each month to add to the company.
• PM must also check background of subs through BBB, Licensing/Bonding and Insurance, and any references listed, and a minimum of two (2) references must be called.
• Anything over $5k on any Miscellaneous trade, PM must get a minimum of two (2) bids on each trade.
• PM must be checking pre-cap numbers vs. the actual cost on the job and APPROVE all material and sub bills prior to paying invoices.
• PM should never pay subcontractors. All checks will go through our AR department.

Integrity Exterior Solutions was built upon the foundation of integrity. We firmly believe in being honest in all relationships: honest with our clients, suppliers, employees, installers, and insurance companies. Because of our dedication to this principle, anyone and everyone we do business with can rest assured that what we say is what we’ll do. Our relationship with our clients is grounded on trust. With Integrity Exterior Solutions you enter into a relationship of like-minded community members. We take it as our responsibility to provide what we promise. Our client’s get the best exterior solution and we get paid for doing what we love. We will continue to do what is honest, correct, legal and ethical. We will continue to develop and implement the best methods, systems, policies and procedures to better serve our clients. We will continue to educate, train, and evaluate present and future team members.

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