IAM Governance Job at Openkyber, Texas

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  • Openkyber
  • Texas

Job Description

Position: ServiceNow Architect - HRSD

Location Dallas, TX/Princeton, NJ Hybrid Role

Duration: Long Term

Responsibilities:

  • Define and own the overall HRSD solution architecture , ensuring alignment with enterprise platform standards and HR business strategies.
  • Lead the design and implementation of HRSD modules - HR Case Management, Knowledge Management, Employee Center, Lifecycle Events, and Document Management.
  • Collaborate with HR business leaders, process owners, and technical teams to translate business needs into robust system solutions.
  • Develop detailed solution design documents , including data models, integration frameworks, and security configurations.
  • Architect and oversee integrations between ServiceNow HRSD and external systems (e.g., Workday, SAP SuccessFactors, Azure AD, payroll, identity management).
  • Establish and enforce best practices , design standards, and governance models across all HRSD implementations.
  • Provide technical oversight to development teams during configuration, scripting, and testing phases.
  • Design Employee Center experiences that enhance employee engagement and self-service adoption.
  • Guide the implementation of Document Management for secure storage, lifecycle management, and compliance.
  • Support environment strategy, instance design, and platform scalability planning.
  • Participate in roadmap planning , ensuring the HRSD solution evolves with new ServiceNow releases and HR transformation initiatives.
  • Mentor and guide developers, functional consultants, and business analysts to ensure high-quality delivery.

Required Skills & Experience:

  • 10+ years of experience in ServiceNow platform development and architecture, with 4+ years focused on HRSD implementations.
  • Proven experience implementing HR Case Management, Knowledge Management, Employee Center, Lifecycle Events, and Document Management.
  • Strong understanding of ServiceNow architecture , including Flow Designer, IntegrationHub, Scoped Applications, and Performance Analytics.
  • Expertise in HR data models , role-based security , and employee lifecycle process design.
  • Experience integrating HRSD with Workday , SAP SuccessFactors , or other HR systems.
  • Hands-on experience with portal customization , UI policies , client scripts , business rules , and catalog items .
  • Demonstrated ability to define solution blueprints, oversee configuration, and ensure adherence to design principles.
  • Excellent communication, presentation, and stakeholder management skills.
  • Strong understanding of Agile and ITIL frameworks.

For applications and inquiries, contact

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